The guest arrives at four. That is the whole job.

Why this is not house cleaning with a different name

A home gets cleaned around the people who live in it. A rental gets cleaned in the gap between two strangers, and the gap has a hard edge at both ends: check-out at ten or eleven, check-in at three or four. Everything that makes turnover work difficult comes from that window — not from the square footage, not from how dirty the place is.

So the thing you are actually buying is not labour. It is a crew that treats your check-in time as the deadline it is, tells you before the booking if it cannot make one, and leaves you something to look at when it is done.

What a turn includes

• The property's own checklist. Not a generic one. Where the spare towels live, which door sticks, how the thermostat is left, whether the coffee pods get restocked — written once per property, followed every turn.
• Linen handled the way you decide. Strip and launder on site, or swap for a set you keep in the unit. Either works; what does not work is discovering which one you meant on the day of a same-day turn.
• Restocking from your list. Paper, soap, coffee, anything you stock. We report what ran out, so you find out from us and not from a review.
• Reset, not just clean. Beds made to the same look, furniture back where the listing photos have it, blinds and cushions square. A guest compares the room to the photos they booked from.
• Photos when we leave. Every room, every turn. That is the part that lets you run a property you are not standing in.
• What we found. A broken glass, a stain that will not come out, a smoke smell, damage. Reported with a photo the same day, while it is still provable — which is the only moment it is worth anything to you.

Back-to-back turns, and when to say no

Same-day turnover is normal work and we do it. What we will not do is accept a window we cannot hit and let you find out at three in the afternoon. If a turn is too tight — an eleven o'clock check-out, a two o'clock check-in and a deep reset in between — the honest answer is before you accept the booking, not after.

More than one unit

Property managers and hosts with several doors have a different problem from a host with one: not the cleaning, the coordination. One contact, one schedule, one checklist per property — because two units in the same complex are rarely the same unit, and a checklist that averages them is the reason a guest finds someone else's hair dryer.

If you run units for owners rather than for yourself, the photo record is the point: it is what you forward when a client asks what happened on the fourteenth.

What drives your price

We do not publish a rate for turnovers and it is worth saying why: the number moves with things a listing page cannot see.

• The turn window. A four-hour gap and a next-day turn are two different jobs.
• Linen. Laundering on site costs time; swapping sets costs less and needs you to own more sets.
• Beds and bathrooms. The two counts that move a turnover price more than floor area does.
• Restocking. Whether we carry supplies or you keep them in the unit.
• Where the property is, and how many. Drive time is the cost that hides in a schedule of several doors.

What we commit to in writing

• 24-hour re-clean guarantee, in writing. If something on the checklist was missed, we come back and do it at no charge.
• Free visit and written estimate. We see the property first — a turnover quoted without walking the unit is a quote that changes.
• The checklist is yours. Written with you, kept where you can read it, changed when you say so.

Where we turn properties

Closest to our base: Buckeye, Goodyear, Avondale, Surprise and Litchfield Park. Drive time matters more here than in any other service we run, because it is the part of a tight window that cannot be made up: ask before you count on us for a property outside that core, and the answer will be a yes or a no, not a maybe.

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